ANNA WILLIAMS
Ladyville
Summary
Pursuing a career in a firm/organization where there is an opportunity to utilize skills and continually promote concepts of integrity, quality, and teamwork. Committed to continuous learning, building strong team environments, and fostering open communications.
Highly motivated individual with extensive service in administration and or management. Enthusiastic ESL Instructor dedicated to creating an enjoyable, inviting, and dynamic learning atmosphere.
Overview
36
36
years of professional experience
Work History
ESL Instructor
CORE
- Taught English as a second language to Korean individuals
- Administered classes using assigned textbooks and conducted free-talking classes
- Prepared students for English tests, conversational English, and English proficiency for work environment.
Adjunct Lecturer
University of Belize
- Taught Disaster Management Course
Director
Women's Department
01.2016 - Current
- Responsible for oversight and management of the Women's Department
- Managing day-to-day operations for client-centered psycho-social service provision to the public
- Working with UN/country teams to effectively manage the operational needs for the successful execution of projects
- Provide technical support for the creation of procedures and protocols to support internal team operations for the implementation of social protection programs under the Department's management
- Monitoring and evaluation of the department's Key Performance Indicators ensuring that the organization is achieving its objective
- Analyzing all new project opportunities against the departmental strategy to support decision-making
- Ensuring all program and project activities demonstrate best practices, delivering excellence for the client from the first engagement to the end of service provision
- Working with diverse teams to develop local, sectoral, and national social protection strategies
- Working with diverse teams, contributing to strategy, design, policy and delivery across sectors such as economic empowerment, gender equity, food and nutrition security, social protection, migration, climate change, gender-based violence, and gender integration
- Participating in national or regional forums, representing the ministry, developing network connections and partnerships
- Working and collaborating with Governments, private sector, and Caribbean bodies
- Working in highly political relief and supplies management efforts
- Represented the Ministry on several committees (national and regional)
- Budget planning, implementation, monitoring, and evaluation
- Supervision of Middle Managers to include direct supervision of case management
- Perform human resource tasks
- Plan, coordinate, and implement staff training
- As a part of the senior manager's team, develop internal knowledge staff of social workers
- Maintain, develop, and implement departmental and external program objectives, policies, and procedures
- Procurement of departmental supplies and equipment
- Oversight of accounting unit.
Human Development Coordinator
Department of Human Services
08.2001 - 01.2016
- Coordinator of Family Support Services Unit
- Responsible for the management of family support services unit of the Department of Human Services
- Provide wrap-around services and advocate on behalf of families and individuals seeking assistance from the Department of Human Services
- Management of main programs: BOOST and Public Assistance
- Supervision of FSS staff to include direct supervision of case management
- Budget planning, implementation, monitoring, and evaluation
- Program planning, implementation, monitoring, and evaluation, policy development.
Coordinator
Disability Services Division
05.2000 - 07.2001
- Program planning, implementation, monitoring, and evaluation of services for persons with special needs
- Policy Development
- Supervision of staff countrywide
- Budget planning and management of UNICEF and GOB budget.
Assistant Coordinator
Disability Services Division
01.1990 - 04.2000
- Supervision of staff countrywide
- Assist in program planning, implementation, monitoring, and evaluation of programs for special needs persons
- Case management
- Advocacy on behalf of persons with disabilities
- Management of UNICEF and GOB budget.
Clerk Typist
Disability Services Division
01.1988 - 01.1990
- Typing and filing of correspondence
- Answering calls and dealing with the public
- Maintaining personnel files
- Liaising with medical professionals and others to make appointments for clients seeking disability services.
Education
Masters Degree in Social Work (PAC Concentration Planning/Administration/Community) -
Arizona State University
Bachelor of Science Degree in Social Work -
University of Belize
Associates Applied Science Degree in Social Work -
University College of Belize
Skills
- MS Suite
- Quick books
- Ability to manage multiple projects at once” → Organizational skills; communication; multitasking, ability to work under pressure
- "Ability to meet deadlines” → Time management;
- "Work alongside a growing team” → Interpersonal skills; flexibility; collaboration
- Ability to write clearly and concisely and to communicate effectively
- Ability to think critically and generate creative solutions
- Ability to work in a multicultural, multi-ethnic environment with sensitivity and respect for diversity
- Project manager for several UN projects managed by the department
- "Facilitate training and BOOST mass registration" → Facilitator
- "Provide solutions to beneficiaries filing grievances with the food assistance program" → Problem-solve
- Lead coordinator for several program executions → Leadership, Program Coordination
Professional Development
- Gender, Vulnerable Populations and Disasters - IOM, Trinidad
- Child Protection in Emergency - UNICEF, Guatemala
- Back to Basics - Family Preservation Institute, New Mexico State University
- Personnel Issues of Labour Law - BIM
- Administrative Law - UWI
- Safezone (LGBTQ) Workshop - ASU
- Writing APA style - ASU
- Principles of Supervision - UB
- Applied Management - UB
- Organizational Behaviour -UB
- Human Resources Management - UB
- Business Ethics - UB
- Conflict Resolution - Peace Corp
- Programme Management - UWI
- Counseling - UWI
- Application Software - St. John's College Extension
- Introduction to Personal Computer - BIM
- Child Info Technology/Infolac - UNICEF
- Role of Secretary - BIM
- Family Preservation for Belizean Families - Family Preservation Institute, New Mexico State University
- Library Technical Assistant - UWI
- Earmould Fabrication, BTE repairs, Diagnostic Troubleshooting - Starkey Laboratories, England
- Orthotic Services for Disabled Children - Northeast Metro Technical College, Minnesota
- Audiology Maintenance Technology - NESCOT, England
- Disaster Relief Warehouse Management - United States MLO - Belize
Activities Committees Boards
- Member of the Disability Legislation Task Force
- Chair of the DLTF
- Member of the Non-Contributory Pension Committee
- Member of EnGenDER Regional Project Board (Enabling Gender-Responsive Disaster Recovery, Climate and Environment Resilience in the Caribbean)
- Member of Relief and Supplies Management National Committee, Belize
- Member of National Aids Commission (NAC) CCM, Belize
- Member of Haven House Board
- Member of BPAHM (Belize Parliamentary Alliance against Hunger and Malnutrition)
- Member of Technical Committee under the Belize Wastewater Revolving Fund - CReW+
- Member of National Council on Aging, Belize
- Member of Food and Nutrition Security Commission, Belize
- Served as a Member of Sr. Cecilia Home for the Elderly Board of Governors, Belize City
- Served as a Member of Dorothy Menzies Child Care Center Board of Directors, Belize City
- Served as a Member of the Cesar Chavez Planning Committee (2007), Arizona
Personal Information
Date of Birth: 09/03/68
References
- Ms. Ava Pennill, MA, Lecturer, Social Work Department, University of Belize, 670-8485
- Ms. Sylvia Usher, Human Resource Manager, National Bank of Belize Limited, 602-5812
- Mrs. Lliani Arthurs, (Former Director of the Department of Human Services), 602-2412
Timeline
Director
Women's Department
01.2016 - Current
Human Development Coordinator
Department of Human Services
08.2001 - 01.2016
Coordinator
Disability Services Division
05.2000 - 07.2001
Assistant Coordinator
Disability Services Division
01.1990 - 04.2000
Clerk Typist
Disability Services Division
01.1988 - 01.1990
ESL Instructor
CORE
Adjunct Lecturer
University of Belize
Masters Degree in Social Work (PAC Concentration Planning/Administration/Community) -
Arizona State University
Bachelor of Science Degree in Social Work -
University of Belize
Associates Applied Science Degree in Social Work -
University College of Belize