Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Waitress
CaféTreffpunkt
04.2023 - 01.2024
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Answered customers' questions, recommended items, and recorded order information.
Used cash registers and credit card machines to cash out customers.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Collaborated with team members to consistently provide efficient service during peak hours.
Office Employee
Intercable GMBH
11.2022 - 02.2023
Managed daily data entry and kept clerical information accurate and up-to-date.
Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Answered constant flow of customer calls with minimal wait times.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Social Science Grammar School
Italy
07.2022
Skills
Cool Under Pressure
Adaptable and Flexible
Strong multitasking
Cleanliness
Team Player
Reliable and Responsible
Languages
German
Bilingual or Proficient (C2)
Italian
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
Timeline
Waitress
CaféTreffpunkt
04.2023 - 01.2024
Office Employee
Intercable GMBH
11.2022 - 02.2023
High School Diploma -
Social Science Grammar School
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