Investment and trade
Araceley Ava Urbina
Data Entry Specialist And Admin Assistant
Cayo District,CY
Summary
Experienced professional in office procedures and management, specializing in legal secretarial work, accounting, and general administrative duties. Skilled in email management, appointment setting, follow-up calls and appointments, data entry, filing (both electronic and physical), customer service, ad hoc reporting, client success and retention, as well as computer skills. Proficient in various accounting tasks including accounts payable and receivable, reconciliation, bookkeeping, payroll duties, invoicing, quotations, billing and receipts, and expense reports. Committed to excellence in every task. Known for honesty, kindness, hard work, dedication to teamwork, independence, and self-motivation. Detail-oriented and discreet with a strong sense of responsibility. Driven by faith and dedication to producing exceptional results.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
Work History
Second Class Clerk
Ministry of Infrastructure Development and Housing
05.2024 - Current
- Creating Purchase Orders
- Constructing Work Orders
- Purchasing Office Supplies
- Distributing Office Supplies and Household Sundries to departments and units
- Receiving invoices using smart stream
- Data entry and updating of databases
- Filing requisitions, PO's and Home Improvement Grants
Assistant Operations Manager
The Concierge Group
08.2023 - 03.2024
- Create reports for payables and receivables accounts
- Data entry and liaising with clients regarding payments etc.
- Meeting notes derived from weekly meetings
- Generate reports using Fieldcore
- Generating American Express credit card reports
- Booking flights, hotels and making restaurants reservations
- First point of contact for customers and staff, delivering white glove treatment
- Email and phone management
- Research
Financial Accountant Administrative Assistant
EFS Group PLLC
11.2022 - 08.2023
- Create Centralized Systems to track Financial Strategy meeting notes and tasks
- Be meticulous and organized in posting meeting notes, assigning tasks derived from each meeting and making sure goals are being met daily
- Managing direct communication with clients of all status
- Ensuring each client feels worthy and gets the most out of the service
- Using apps such as Zoom, Teamwork, Google Meets, Loom, Google Sheets, Calendly, Google Calendar, Fathom and Xero to carry out specific duties assigned
- Create databases for tasks such as tracking and updating deliverables, determining profit and loss, project management, service pricing tracker, annual and quarterly goals and employee assessments
- Manage Financial Accountants calendar, emails, texts, calls and appointments
- Schedule meetings as necessary
- Attend weekly check-in meetings
- Organize Customer Service training, Project Management training and team meetings
- Ad Hoc reporting
- Any other duties assigned
Secretary/Clerk
Belize Police Department
08.2020 - 11.2022
- Creating databases using Apps such as Airtable, Google Sheets, Microsoft Excel, and Microsoft Office, for informational purposes and for tracking documents
- Scheduling appointments using Microsoft Outlook and Google Calendar; and following up on these appointments
- Making calls and answering customers' queries, organizing emails, making payments of bills for purchases made by respective offices and individuals therein
- Organizing events such as funerals, farewells, visits, fundraisers, and meetings and taking notes of these occurrences
- Creating weekly reports of performance and office logistics
- Updating employees' status, post, salary and personal information including contact information monthly
Legal Secretary & Personal Assistant
Attorney General's Ministry
05.2009 - 05.2020
- Constructing databases using Microsoft Excel, Google Sheets and MS Suite for record keeping
- Well versed in using different software applications such as Airtable, Canva, Asana, Loom, and Microsoft Outlook to track incoming and outgoing correspondences, faxing, emailing, photocopying, scanning and typing documents such as employment letters, terms of references for individual employees, organizational charts, requisition forms, etc
- Typing and proofreading of Affidavits and Exhibits for presentation of court related matters at the local courts
- Processing of Requests for Mutual Legal Assistance from other countries and their respective Governments
- Processing Service of Documents from other countries to investigate businesses or people for crimes such as fraud, cybercrime, human trafficking, money laundering; among other crimes
- Preparing schedule and Agenda for meetings, creating minutes for meetings, setting appointments and updating websites for the Office
- Addressing the customer's queries on a daily basis
- Any other task assigned
Education
Associates In Business Management - Business Administration And Accounting
University of Belize
Belmopan City 08.2018 - Current
Certificate in Customer Service Frontline Training - undefined
Belize Tourism Board
Belize CityCertificate in Effective Telephone Skills - undefined
Belize Institute of Management
Belize CityCertificate in Legal Secretary - undefined
University of The West Indies
Belize CityHigh School Diploma - Certificate of Arts
Belmopan Comprehensive School
Belmopan City 09.2001 - 05.2005
Skills
Time Management
Personality Traits
- Humble
- Discreet
- Honest
- Detail oriented
- Respectful
- Hardworking
- Kind
- Team player
- Dedicated
- Professional
- Disciplined
Affiliations
Inteletravel and PlanNet Marketing
Interests
Timeline
Second Class Clerk
Ministry of Infrastructure Development and Housing
05.2024 - Current
Assistant Operations Manager
The Concierge Group
08.2023 - 03.2024
Financial Accountant Administrative Assistant
EFS Group PLLC
11.2022 - 08.2023
Secretary/Clerk
Belize Police Department
08.2020 - 11.2022
Associates In Business Management - Business Administration And Accounting
University of Belize
08.2018 - Current
Legal Secretary & Personal Assistant
Attorney General's Ministry
05.2009 - 05.2020
High School Diploma - Certificate of Arts
Belmopan Comprehensive School
09.2001 - 05.2005
Certificate in Customer Service Frontline Training - undefined
Belize Tourism Board
Certificate in Effective Telephone Skills - undefined
Belize Institute of Management
Certificate in Legal Secretary - undefined
University of The West Indies
Quote
It is never too late to be what you might have been.
George Eliot
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekSoftware
Fathom
Xero
Fieldcore
Languages
English
Advanced (C1)
Spanish
Intermediate (B1)
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