Carleen Versteeg
Littleton,CO
Summary
Dynamic professional with extensive experience in animal care and project management at Moms and Mutts Colorado Rescue. Proven ability to enhance operational workflows and improve customer satisfaction through effective communication and meticulous record management. Skilled in surgical coordination and team collaboration, fostering a productive and supportive environment.
Overview
16
16
years of professional experience
Work History
Spay and Neuter Coordinator
Moms and Mutts Colorado Rescue for Pregnant and Nursing Dogs
06.2018 - 03.2025
- Assisted in coordinating surgical timelines to ensure the timely alteration of cats and dogs.
- Supported adopters by clarifying deadlines for spay and neuter completion.
- Managed communication with team members to provide updates on surgical status.
- Maintained organized records of contractual documentation for easy access and reference.
- Provided administrative support by scheduling appointments and managing calendars effectively.
- Entered data, generated reports, and produced tracking documents.
- Adapted quickly to new software systems, contributing to streamlined workflow processes.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
Kennel Manager
Moms and Mutts Colorado Rescue for Pregnant and Nursing Dogs
01.2018 - 06.2018
- Led daily operations, ensuring high standards of animal care and facility management.
- Developed and implemented training programs for staff on animal handling and safety protocols.
- Streamlined scheduling processes to optimize staff efficiency and enhance customer service experience.
- Managed inventory control, ensuring availability of supplies while minimizing waste.
- Conducted regular assessments of kennel environment to maintain compliance with health regulations.
- Fostered team collaboration through effective communication and conflict resolution strategies.
- Enhanced customer relationships by addressing inquiries and resolving issues promptly and professionally.
- Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
- Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
- Streamlined record keeping for better tracking of daily activities and animal health data.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Enhanced animal care standards through regular monitoring and updating of health protocols.
Classroom Teacher
The Honey Bear Tree Preschool
03.2016 - 01.2018
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered a positive classroom environment promoting social, emotional, and cognitive development.
- Collaborated with parents to support student progress and address individual needs.
- Utilized assessment tools to evaluate student performance and adjust instructional strategies accordingly.
- Coordinated interactive activities that promote creativity and critical thinking among students.
- Participated in ongoing professional development opportunities, staying current on best practices in education and refining instructional techniques accordingly.
- Boosted student confidence through consistent encouragement and positive reinforcement, fostering a supportive learning environment.
Child Nutrition Chef
Englewood Children's Corner
08.2013 - 01.2018
- Developed and implemented diverse menus catering to children's dietary needs and preferences.
- Trained and mentored kitchen staff on food safety and preparation techniques.
- Oversaw daily kitchen operations ensuring compliance with health regulations and standards.
- Collaborated with educators to integrate nutrition education into meal planning.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Evaluated supplier performance to ensure quality ingredients aligned with program objectives.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Senior Merchandiser
Hasbro
08.2012 - 07.2013
- Conducted regular inventory assessments to minimize stock discrepancies and improve turnover rates.
- Implemented data-driven decision-making processes to refine promotional strategies and increase profitability.
- Streamlined communication between marketing, sales, and supply chain teams for cohesive execution of merchandising plans.
Senior Merchandiser
LeapFrog Enterprises
08.2009 - 07.2012
- Led cross-functional teams to develop and implement seasonal merchandising strategies.
- Analyzed market trends to optimize product assortment and maximize sales performance.
- Collaborated with suppliers to ensure timely delivery of high-quality merchandise.
- Developed visual merchandising guidelines to enhance in-store presentation and customer engagement.
Education
No Degree - General
Arapahoe Community College
Englewood, COHigh School Diploma -
Highlands Ranch High School
Highlands Ranch, CO05-1989
Skills
- Spay and neuter procedures
- Surgical coordination
- Record management
- Appointment scheduling
- Data entry
- Progress tracking
- Communication skills
- Inventory control
- Team collaboration
- Customer service
- Project management
- Training program development
- Administrative support
- Conflict resolution strategies
- Documentation systems maintenance
- Animal care standards improvement
- Multitasking and organization
- Decision-making
- Work Planning and Prioritization
- Relationship building
- Schedule coordination
- Scheduling and calendar management
- Presenting ideas and plans
- Document management
Timeline
Spay and Neuter Coordinator
Moms and Mutts Colorado Rescue for Pregnant and Nursing Dogs
06.2018 - 03.2025
Kennel Manager
Moms and Mutts Colorado Rescue for Pregnant and Nursing Dogs
01.2018 - 06.2018
Classroom Teacher
The Honey Bear Tree Preschool
03.2016 - 01.2018
Child Nutrition Chef
Englewood Children's Corner
08.2013 - 01.2018
Senior Merchandiser
Hasbro
08.2012 - 07.2013
Senior Merchandiser
LeapFrog Enterprises
08.2009 - 07.2012
No Degree - General
Arapahoe Community College
High School Diploma -
Highlands Ranch High School