Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Celine Brunner

Merano

Summary

Accomplished Hotel Director with a proven track record at Quellenhof Seelodge, enhancing team performance and customer satisfaction through strategic planning and effective people management. Skilled in operations management and fostering customer relations, I've led teams to achieve significant improvements in project efficiency and organizational strategy. Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.

Overview

7
7
years of professional experience

Work History

Director

Quellenhof Seelodge
01.2022 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.

Assistant Director

Saxifraga
02.2019 - 01.2022
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Conducted regular meetings with staff to discuss performance and address any issues.

Intern

New Guards Group
02.2019 - 02.2019

Intern

Consulting Wholesale
01.2019 - 01.2019

Hospitality Assistant

Red Bull Racing Team
05.2017 - 09.2017

Education

BBA - Business Management

Istituto Marangoni
Paris
09.2021

Skills

Strategic Planning

Verbal and written communication

People Management

Operations Management

Strategies and goals

Human Resources Management

Customer Relations

Administrative Management

Languages

German
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)
Spanish
Intermediate (B1)

Timeline

Director

Quellenhof Seelodge
01.2022 - Current

Assistant Director

Saxifraga
02.2019 - 01.2022

Intern

New Guards Group
02.2019 - 02.2019

Intern

Consulting Wholesale
01.2019 - 01.2019

Hospitality Assistant

Red Bull Racing Team
05.2017 - 09.2017

BBA - Business Management

Istituto Marangoni
Celine Brunner