Chadwyn Kornelsen
Data Entry And Inventory
1495 Center Avenue, Spanish Lookout
Summary
Dynamic and detail-oriented professional with a proven track record at Farmers Trading, excelling in problem-solving and data entry. Recognized for enhancing customer satisfaction and loyalty through active listening and informed product recommendations. Proficient in Microsoft Excel, ensuring accuracy in data management and inventory control.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Farmers Trading
01.2019 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Data Entry Clerk
Farmers Trading
01.2019 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Followed established procedures to enter and process data correctly.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Developed and implemented data entry operations.
- Updated and maintained customer information, documents and records.
- Checked for accuracy by verifying data and records.
- Used computer software to store and retrieve data.
- Managed and organized documents for data entry tasks.
Inventory Specialist
Farmers Trading
01.2019 - Current
- Completed physical inventory counts each month.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Performed data entry and completed proper paperwork.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Conducted research to address shipping errors and packaging mistakes.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Education
Freshman Highschool - Business
Sunlight Christian Secondary Education
Spanish Lookout01-2019
Skills
Problem-solving
Active listening
Product knowledge
Data entry
Microsoft Excel
Computer proficiency
Timeline
Customer Service Representative
Farmers Trading
01.2019 - Current
Data Entry Clerk
Farmers Trading
01.2019 - Current
Inventory Specialist
Farmers Trading
01.2019 - Current
Freshman Highschool - Business
Sunlight Christian Secondary Education