To accomplish my degree on Business Science with a concentration in management
Cristina Rios
Branch Accounts Supervisor
Belize City,BZ
Summary
To become a leading professional through the establishment of a rewarding career with a dynamic institution that fosters both personal and professional development.
Overview
2025
2025
years of professional experience
Work History
Branch Accounts Supervisor
Westrac Limited
Belize City, Belize District
1 2022 - Current
- Oversee day-to-day operations of accounts department, ensuring accuracy in financial transactions and reports
- Supervise cashiers, custodians, and deli attendants, ensuring adherence to company policies and performance standards
- Prepare and submit monthly employee reports, manage employee time schedules, and monitor attendance, punctuality, and overtime
- Resolve customer account discrepancies, assist with complaints, and ensure customer satisfaction
- Ensure proper cash handling and balancing of cash drawers; prepare bank deposits and ensure availability of change for cashiers
Insurance Agent
Westrac Limited
Belize City, Belize District
11.2020 - 12.2021
- Facilitated sale of insurance products, advising customers on suitable plans based on their needs
- Managed customer relationships, ensuring timely renewals and handling any claims-related inquiries
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
Cashier
Westrac Limited
Belize City, Belize District
01.2016 - 11.2020
- Provided excellent customer service and handled cash transactions with accuracy and efficiency
- Reconciled daily cash reports and ensured smooth operations during peak hours
- Managed POS systems and assisted in balancing registers at the end of shifts
- Supported customers in resolving issues, such as billing discrepancies or returns
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Supervisor & Sales Representative
Creative Tiles Belize
Belize City, Belize District
02.2002 - 10.2015
- Supervised daily operations, including employee scheduling, training, and performance appraisals
- Managed inventory, ensuring timely reordering of stock and maintaining optimal levels
- Developed marketing strategies to drive sales and promoted new products through targeted campaigns
- Assisted in the Expo Cihac in Mexico City, where new products were launched and selected for distribution
- Updated showroom displays and organized training workshops for staff, facilitated by suppliers
Dental Assistant
Dr. Usher's Dental & Braces Centre
Belize City, Belize District
05.2001 - 02.2002
- Assisted in routine dental procedures and maintained a clean, sterile environment
- Managed patient appointments and maintained accurate dental records
- Provided excellent customer service and assisted patients with inquiries
Education
University of The West Indies
Belize City, BZ 10.2024 - 2015.01
High School Diploma -
St. Johns College Extension
Belize City, BZ 01.1998 - 1999.01
High School Diploma -
Escuela Secundaria Mexico
San Roman Village, Corozal 01.1994 - 1998.01
Skills
MS Word
MS Excel
Adobe Reader
QuickBooks
POS systems
Web Browsing
Supervisory experience
Employee Training
Sales
Performance evaluations
Production design
Marketing strategies
Customer relations
Strong telephone skills
Outgoing personality
Client relations
Skillsandknowledge
Proficient in MS Word, MS Excel, Adobe Reader, QuickBooks, POS systems, Web Browsing, Fluent in both English and Spanish (spoken and written), Supervisory experience, Employee training, Sales, Inventory management, Accounts receivable, Performance evaluations, Production design, Marketing strategies, Customer relations, Exhibition organization, Strong telephone skills, Outgoing personality, Excellent interpersonal skills
References
Available upon request.
Trainingsandprofessionaldevelopment
- The Global Leadership Summit, 01/01/23
- Effectively Managing Your Team, Westrac
- Personal Development: Leading by Example, Duke DuVall
Interests
Timeline
University of The West Indies
10.2024 - 2015.01
Insurance Agent
Westrac Limited
11.2020 - 12.2021
Cashier
Westrac Limited
01.2016 - 11.2020
Supervisor & Sales Representative
Creative Tiles Belize
02.2002 - 10.2015
Dental Assistant
Dr. Usher's Dental & Braces Centre
05.2001 - 02.2002
High School Diploma -
St. Johns College Extension
01.1998 - 1999.01
High School Diploma -
Escuela Secundaria Mexico
01.1994 - 1998.01
Branch Accounts Supervisor
Westrac Limited
1 2022 - Current
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