Jasmine Michelle Vargas

• Assisted in multiple tasks during part-time employment to enhance workflow.
• Participated in a two-week training program to develop new skills.

I was a senior agent for about 10 months

Answered inbound calls and resolved customer inquiries with accurate account information.

Documented service requests in CRM systems and maintained detailed call records.

Verified customer details and processed account updates following company procedures.

• Gained practical experience in
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Assisted with part-time responsibilities
• Stocked shelves and coolers to maintain organized, customer-ready sales floor.
• Processed customer orders accurately at drive-thru window and register.
• Refilled beverages, snacks, and supplies to support continuous service.

• Assisted customers during part-time shifts
• November-December 2022
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.