Summary
Overview
Work History
Education
Skills
Timeline
Manager
Kenton Lino

Kenton Lino

Mobile Money & ICT Professional
Belize,Belize

Summary

A seasoned Mobile Money and ICT professional, that brings a wealth of expertise in designing and implementing cutting-edge technology solutions, including mobile financial services, that drive innovation and transformation. Very self-motivated, responsible, and have experience working in FinTech, working as an Enterprise Architect, a Solutions Architect, and working with Fixed Broadband, Wireless Broadband, and 3GPP Mobile Networks. Confident and poised working with individuals at all levels; detail and goal oriented, delivering results under pressure while being a skilled organizer and natural problem solver.

Overview

11
11
years of professional experience
6
6
years of post-secondary education

Work History

IT Manager

DigiWallet Limited
02.2022 - Current
  • Successfully steered the technical solution design and implementation for the first Telco-Lead mobile money solution in Belize (seven months from approval to launch)
  • Lead the configuration, maintenance, and troubleshooting of the AWS hosted mobile money solution
  • Steer the planning and design of the DigiWallet solution roadmap, with weekly vendor alignments and monthly C-Level updates
  • Coordinate the execution of the DigiWallet solution 5-year roadmap, including the integration for bank to wallet and wallet to bank services
  • Guide the development of reporting capabilities to satisfy regulatory requirements
  • Support the formulation and execution of strategies to drive revenues and increase service adoption through market research, market analysis and solution performance evaluation
  • Support strategic agent/vendor discussions to increase solution penetration and help drive revenues

Jr. Solutions Architect

Belize Telemedia Limited
01.2020 - 01.2022
  • Supported the Business Case Development, steered the technical assessment, and obtained Board of Director approval ($4 Million Investment) for the first
  • Telco-Lead Mobile Money solution implementation
  • Lead mapping of ideas to solutions, creation of EPICS, call flows, evaluation of impact to architecture and impact to operations for Agile solution development
  • Creation of high-level solution architecture, and budget estimation to guide
  • C-Level decisions on product viability and investment efforts
  • Communicating technical solutions to relevant stakeholders and business units to ensure full alignment between the solution concept and the development processes
  • Submitting technical solutions to development teams and ensuring that solution architecture is implemented according to the Enterprise Architecture principles and best practices
  • Analyze technology environment, enterprise specifics, and documenting requirements to catalog the artifacts of the enterprise
  • Strategize with product development teams to transform ideas into workable solutions
  • Participating in technology selection based on the enterprise architecture vision

Enterprise Architect

Socias Limited
Belize City, Belize
01.2020 - 12.2022
  • Guided Enterprise Architecture assessments for client organizations and created
    roadmaps and strategies to transition from As-Is to To-Be architecture using
    TOGAF framework guided by the organizational mission, vision, goals, and
    objectives
  • Supported the Digital Transformation of enterprises including assessing
    ERP solutions, finance, inventory, procurement, and POS management
    practices.
  • Supported the business process optimization of enterprises, leading
    the towards leaner more optimized and more efficient operations
  • Supported Digitization of Tax department leading to more efficient and
    optimized operations
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Sr. Designer

Belize Telemedia Limited
01.2019 - 01.2020
  • ERP solutions, finance, inventory, procurement, and POS management practices
  • Supported the business process optimization of enterprises, leading the towards leaner more optimized and more efficient operations
  • Supported Digitization of Tax department leading to more efficient and optimized operations
  • Provided training, coaching, and mentoring to Network Engineering Designers to increase skillset, knowledge, and departmental collaboration
  • Led the design and implementation of the FTTH active infrastructure, including
  • MSANs, in accordance with the National Broadband Plan, leading to increased broadband penetration and improved service experience for almost 90% of households in Belize
  • Led the design and optimization for new implementations concerning the IP
  • Multimedia Subsystem (IMS), such as SIP Trunking, and supporting the decommissioning of the legacy TDM voice network
  • Led the design and implementation of a new DNS, DHCP, and IP Address
  • Management Environment to increase broadband service performance
  • Led the design and optimization for the Fixed Network RADIUS Server, including the design and implementation of a new RADIUS Server and new authentication mechanism (protocol) reducing outage time by 92% from approximately two (2) hours to about 10 minutes following country-wide power outages
  • Provide technical expertise for the Convergent Billing System implementation

Sr. Network Operations Specialist

Belize Telemedia Limited
01.2018 - 01.2019
  • Led the maintenance, and operations of the Mobile PS Core elements including the SGSN, GGSN, MME, SGW, PGW and HSS
  • Led Network Core cross-departmental collaboration with other business units, including Marketing, Carrier Roaming, and other external partners
  • Provided coaching and mentoring to supporting Network Operations
  • Technicians
  • Provided training on end-to-end GSM/UMTS/LTE/4G data flows for supporting
  • Network Operations Technicians
  • Provided training on end-to-end GSM and UMTS voice service flows for supporting Network Operations Technicians
  • Supported the maintenance and operations of the CS network elements including the MSC, PSTN Network, and MGW
  • Supported the maintenance and operations of the IMS Core environment
  • Supported the maintenance and troubleshooting for the roaming network
  • Areas of Interest Mobile Money & FinTech Enterprise Architecture Digital Transformation Business Transformation 5G Social Development Initiatives Leadership Development

Network Operations Technician

Belize Telemedia Limited
01.2016 - 01.2018
  • Led the maintenance, troubleshooting, and operations of the Cisco Policy Server environment for the Mobile network
  • Supported the maintenance, and operations of the PS Core elements including the SGSN, GGSN, SGW, PGW, and HSS
  • Supported the maintenance and operations of the CS network elements including the MSC, PSTN Network, and MGW
  • Supported the maintenance and operations of the outbound and inbound roaming network including the implementation of new partners and troubleshooting of issues with existing partners

Technician

Broadband Services, Belize Telemedia Limited
01.2014 - 01.2016
  • Developed the technical plan and executed the migration from Legacy ATM- based Tellabs DLC’s to ADTRAN Ethernet-based MSAN’s as part of an initiative to reduce OPEX and increase service performance
  • Performed installation, maintenance and operation of Alcatel Lucent ISAMS
  • Cisco Routers and Switches, and ADTRAN MSAN’s
  • Assisted with daily operations for backend configuration and verification of faults and installations for all DSL services countrywide
  • Supported the implementation of Cisco Meraki cloud-based Wi-Fi solution as a project to deliver free public Wi-Fi access
  • Assisted with the migration of corporate camera network to a dedicated VRF via the Core IP MPLS nodes to increase uptime and security

Technician II

D LC, Belize Telemedia Limited
01.2013 - 01.2014
  • Executed tower installation and maintenance for all Fixed Wireless solutions such as such as Alvarion BreezeMAX, Alvarion 4Motion, Symmetry, and MGW mounted on different tower sites for the organization
  • Support operational troubleshooting and CPE installation for all Fixed Wireless platforms mentioned above
  • SQL database administration and radius server management for Fixed Wireless customers
  • Performed maintenance and operation of Tellabs Digital Loop Carriers and troubleshooting of subscriber services that reside on that platform

Education

MSc - Information & Communication Technology

University of Denver
01.2018 - 05.2020

BSc. - undefined

University of the West Indies
01.2009 - 05.2012

Skills

Analytical thinkingundefined

Timeline

IT Manager

DigiWallet Limited
02.2022 - Current

Enterprise Architect

Socias Limited
01.2020 - 12.2022

Jr. Solutions Architect

Belize Telemedia Limited
01.2020 - 01.2022

Sr. Designer

Belize Telemedia Limited
01.2019 - 01.2020

MSc - Information & Communication Technology

University of Denver
01.2018 - 05.2020

Sr. Network Operations Specialist

Belize Telemedia Limited
01.2018 - 01.2019

Network Operations Technician

Belize Telemedia Limited
01.2016 - 01.2018

Technician

Broadband Services, Belize Telemedia Limited
01.2014 - 01.2016

Technician II

D LC, Belize Telemedia Limited
01.2013 - 01.2014

BSc. - undefined

University of the West Indies
01.2009 - 05.2012
Kenton LinoMobile Money & ICT Professional