Kimisha Yama
Summary
Experienced, forward-thinking Supervisor recognized for success in guiding teams performance. Practical problem-solver with expansive knowledge in Customer Service, Treasury, Payroll, Project Accounting and Budget Management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor Treasury
Belize Electricity Limited
11.2018 - Current
- Management of all securities register for the company
- Ensuring all inquiries and subsequent resolution is executed according to established policies and procedures (transfers, roll overs, sale, redemption etc)
- Ensuring all audit request are complete
- Ensuring all regulatory and compliance requirements are followed, including maintaining relevant and current procedures, risk items are escalated appropriately and documents are filed and archived according to corporate policy
- Ensuring all Account Receivable Reconciliation of subsidiary modules to respective general ledger accounts
- Ensure that sufficient funds are available to meet ongoing operational and capital investment requirements.
- Assist with bank communication (openings account, updating signatories, and building relationship)
- Assist with Financial Reporting
- Assist with AGM
- Manage Board of Directors Stipend
- Manage Insurance (third party claims, policy advisor)
- Provide support to Customer Service Department with respect to the migration of data from CIS to MGP
- Provide resource coverage in Project Accounting Management and Payroll
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Cash Lead
Belize Electricity Limited
11.2015 - 10.2018
- Manage Collection Agents (train, promote, audit and reconcile)
- Manage Agent Supplies and Inventory ordering
- Manage Commission and Insurance for Agents
- Ensuring Agent compliance with policy and procedure
- Direct and coordinate work flow of cash unit
- Successfully resolved payment discrepancies through diligent research and clear communication with customers or financial institutions as needed.
- Mentored new cashiers, providing thorough training on company policies and procedures.
- Conduct employee performance evaluation
- Provide support to Finance & Accounting Department with respect to the migration of data from CIS to GP
- Provide resource coverage for all colleagues and support projects as they arise
- Manage Department approved budget and create budget proposal for new fiscal year
Call Center Lead
Belize Electricity Limited
08.2014 - 10.2015
- Responded to difficult inquiries, offering excellent support and tailored recommendations to address needs.
- Direct & coordinate call center workflow
- Direct & coordinate shift for planned and emergency outage.
- Review outgoing letters and emails to manage company image and ensure resolution to problem
- Conduct performance monitoring of all staff
- Assist with processing of damage claims
- Assist with conducting performance appraisal
- Manage Golden Citizen Program
- Update Department Budget report and offer analysis
Education
BBMN & BACC - Bachelor in Business Management & Accounting
University Of Belize
Belize City10.2024
Skills
- Staff Management
- Project Management
- Contract Management
- Policy Enforcement
- Data Analysis
- Analytical Thinking
- Active Listening
- Customer Service
- CIS, MGP, SQL, Smart connect, Microsoft, Power BI, Quickooks Software Proficiency
Certification
- Lead Where You are November 2023
- International Financial Reporting and Standards and International Standards on Auditing Seminars May & November 2023
- ICAC conference ‘Global Disruptions…Regional Resiliency' - June 2022
- Communicating with Diplomacy & Tact - October 2021
- ICAC conference Envisioning the Future…Managing our Reality' - June 2021
- Leadership Development Training - May 2019
- Accounting & Bookkeeping - January 2019
Timeline
Supervisor Treasury
Belize Electricity Limited
11.2018 - Current
Cash Lead
Belize Electricity Limited
11.2015 - 10.2018
Call Center Lead
Belize Electricity Limited
08.2014 - 10.2015
BBMN & BACC - Bachelor in Business Management & Accounting
University Of Belize
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