Kyra Lewis

• Consulted with customers to assess needs and propose optimal solutions.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Trained and motivated employees to perform daily business functions.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Checked guests in out of hotel, made reservations, and processed payments.
• Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.

• Prepared comprehensive English curriculum for multiple classes.
• Planned dynamic lessons to increase student comprehension of books and literary concepts.
• Prepared and implemented lesson plans covering required course topics.
• Coordinated activities to encourage interest in reading.

Opened and operated a small construction supplies store selling cement blocks, steel, nails, etc. This helped me to started keeping inventory of stock, managing debt and setting payment plans for customers.

• Conducted research and gathered key information for use in upcoming project planning for incoming international volunteers
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Created job files for each project and maintained current data in each file.