Leslie Troy Wade
Independence,SC
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Receptionist and Payroll Clerk
Belize Port Authority
8 2017 - 09.2017
- Evaluated ship licenses, deposited money in the bank, and ensured proper cash handling.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Facilitated communication between staff members and clients, addressing concerns promptly and professionally.
Cashier/Customer Service Representative
Heritage Bank Limited
09.2022 - Current
- I counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Processing wire transfers (Asycuda approval, CBB approval, and submit/upload for processing to Ops).
- Opening of Accounts & Updates
- Payroll requests from MnM hardware are assigned to customer service reps.
- Filing of New Accounts & Loan Accounts
- Scanning & filling of Days work & Mcurls
- Assist with ID update project
- Contact customers for New ATM Cards
- Contact customers for Credit cards & Check books
- Contact customers for MC debit cards
Education
Diploma in Business - Business
Independence High School
Independence, Belize06.2018
Associate of Science - Business Administration
Saint John's College
Belize City, Belize05.2020
Bachelor of Science - Business And Managerial Economics
Galen University
San Ignacio, Belize07.2024
Skills
Communication and interpersonal Skills
Computer Skills – familiar with Microsoft word and excel
Office equipment is knowledgeable - printer, fax machine and photocopier
Customer Service
Leadership skills
Bilingual (Spanish and English) knowledge of Spanish language at an intermediate level both oral and written
Cellular
(501) 614-2621
Accomplishmentscertificates
- Former student graduate from Central American Youth Ambassador (CAYA) in intercultural Education, Development, and Leadership skills
- Former graduate from the RET program Youth leadership in conflict management, decision making and goal setting. RET: Protecting Through Education
- Certificate of Completion from the University of Idaho in recognition of successfully completing social entrepreneurship training through the Central American Youth Ambassador Program (CAYA)
References
- Mrs. Aurecia Peters, Business Communication Lecturer, St. Johns College Junior College, Belize City, Belize, 501 633-5004
- Mr. Rafael Kus, Independence Heritage Bank Limited Branch Manager, Fadden Avenue Independence Village, 501 610-1899
Certification
Leadership , Conflict Management , Decision- making and Goal Setting , Self Esteem and Planning
Timeline
Cashier/Customer Service Representative
Heritage Bank Limited
09.2022 - Current
Leadership , Conflict Management , Decision- making and Goal Setting , Self Esteem and Planning
07-2017
Assistant Receptionist and Payroll Clerk
Belize Port Authority
8 2017 - 09.2017
Diploma in Business - Business
Independence High School
Associate of Science - Business Administration
Saint John's College
Bachelor of Science - Business And Managerial Economics
Galen University
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