Leticia Fermin

-Handling more than a thousand incoming and outgoing calls every day.

- Making phone calls to homeowners and promoting the business to persuade them to sell with us.

- Obtain prospective owners' responses to pre-qualifying questions and forward them to the purchasers so they can make a cash offer.

- Call consumers to offer them vacation packages and exclusive deals in an effort to persuade them to reserve a vacation house through the company.

- Assisting clients with vacation rental booking, payment processing, information updating, and other queries.

- Contacting past and present clients to promote the meat items the company sells.
reach out to new customers to get them to do business with the company.

- Generate, submit, and schedule customer orders; on the customers' request, arrange for delivery.

- To market company items, make flyers, and update corporate social media profiles.

- At the agricultural location, do daily commercial transactions.

- Handle 200+ customer interactions per day, giving detailed, friendly and polite service to ensure customer satisfaction.

- Calling VIP clients to share perks and privileges and persuade them to take out a new loan with the company.

- Collate source data such as customer names, phone numbers, employment and banking information, credit card information and enter data into various customer service software

- Memorized all company products and services to be able to answer customer questions quickly and efficiently and make upsells

- Evaluating credit worthiness by processing loan applications and documentation within specified limits

- Interviewing applicants to determine financial eligibility and feasibility of granting loans.

- Making phone calls to consumers to enlighten and persuade them to sign up for Verde Energy Texas Campaign power.

- Help prospective clients enroll in new services and direct them to the appropriate department to finish the process.

- Help current clients with any problems they may be having and refer them to the appropriate department for more support.

- Conducting online research on companies to compile a list of potential connections.

- Speak with leads and ask them to designate the business as their courier.

- Gather company data and forward it to a different department so they can get in touch.

- Prepare and administer regular subject lessons and assessment to 25-30 students, complete with detailed end of term progress reports for parents

- Create and adapt lesson plans according to student’s academic needs, including both individual and group work

- Established an open-door policy for 3:30pm-4:00pm parent/teacher meetings twice weekly.