Summary
Overview
Work History
Education
Skills
Community Service Volunteer Work
Timeline
Generic

LILLY MORENO

Belmopan,Belize

Summary

Detail-oriented Individual with extensive experience in public service and customer relations, recognized for delivering superior service in fast-paced environments. Proficient in multi-tasking with a strong focus on decision-making and precision, ensuring efficient operations. Demonstrates adaptability and collaboration to effectively support organizational objectives and enhance stakeholder engagement.

Overview

11
11
years of professional experience

Work History

Project Manager

Van Rey Farms
Placencia , Stann Creek
01.2025 - 02.2025
  • Keep up to date with 60 workmen, ensuring the tasks are delivered within the specific time frames, and work is done efficiently.
  • Oversee and drive the completion of a 0.68-acre resort development project in compliance with budget and time constraints. Also responsible for the day-to-day construction management of the resort's infrastructure, ensuring timely completion, budget adherence, and high-quality standards across all phases of construction.
  • Focus is heavily on construction management, material ordering, inventory, and crew management, with specific emphasis on the finalization of four guest room buildings, a restaurant, and a pool. Also, oversee the final touches, including interior design, landscaping, lighting, and sound systems, to ensure the resort is completed.

Secretary III

Ministry Of Human Development
Belmopan, CY
07.2024 - 09.2024
  • Managed documentation and information flow, including creating memos, updating staff lists, assisting with pension forms, maintaining accurate filing systems, and supporting administrative officers with typing and related tasks, ensuring accuracy and confidentiality

Administrative Assistant Intern

Read And Feed Belize
Belmopan, Cayo
07.2023 - 12.2023
  • Enhanced team communication by responding to internal requests and inquiries in a timely manner
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
  • Assisted with event planning, coordinating logistics for successful meetings and conferences
  • Maintained confidentiality of sensitive information through proper handling of documents and correspondence
  • Volunteered to help with special projects of varying degrees of complexity

Customer Service Agent

The Office Gurus Ltd
Belmopan, Cayo
12.2022 - 05.2023
  • As a customer service representative for the Uzurv campaign at The Office Gurus Ltd, my responsibilities involved accurate ride bookings, secure handling of customer information, providing ETA for rides, assisting with lost items, and addressing customer preferences
  • The goal was to deliver reliable and personalized transportation services, ensuring customer satisfaction and meeting the specific needs of elderly and disabled individuals

SECRETARY/Retail Sales Clerk

Moreno's Construction Company Ltd.
Belmopan, CY
06.2014 - 02.2023
  • As a Secretary/Sales Clerk at Moreno's Construction Company LTD, my responsibilities included managing payrolls, maintaining accurate records of production hours, providing estimates to clients, coordinating procurement of materials for construction projects, and fulfilling various administrative duties
  • I ensured timely and accurate payment disbursement, maintained comprehensive documentation of work performed, collaborated with the sales team to provide competitive estimates, managed procurement processes, and supported the smooth operation of the office through effective organization and communication

Customer Service Agent

Transparent BPO
Belmopan, Cayo
11.2021 - 08.2022
  • As a customer service representative for the Uzurv campaign at The Office Gurus Ltd, my responsibilities involved accurate ride bookings, secure handling of customer information, providing ETA for rides, assisting with lost items, and addressing customer preferences
  • The goal was to deliver reliable and personalized transportation services, ensuring customer satisfaction and meeting the specific needs of elderly and disabled individuals

Education

Bachelors - Public Sector

University of Belize
Belmopan, CY
10.2024

Associates - Business Science

University of Belize
Belmopan, CY

Skills

  • Communication
  • Organizational Skills
  • Event planning
  • Project management
  • Budget management
  • Team collaboration
  • Customer service

Community Service Volunteer Work

  • Change the World United Nations, Delegate, Participated in regular meetings with staff members to discuss ongoing projects, sharing insights from a volunteer perspective to inform decision-making processes., Demonstrated excellent time management skills by balancing multiple responsibilities, including event planning, outreach efforts, and administrative tasks.
  • Evangelical Bible Church, Camp Counselor, Provided guidance and support in community settings, developing strong communication and interpersonal skills., Conducted group sessions, showcasing presentation and facilitation skills, relevant to creating outreach and educational programs., Worked with children of varying age, interest, skill, and developmental levels., Led groups of children safely through a variety of camp activities., Built strong relationships with campers, fostering a positive environment for personal growth and development., Provided individualized instruction to campers, improving their athletic skills in various sports disciplines.

Timeline

Project Manager

Van Rey Farms
01.2025 - 02.2025

Secretary III

Ministry Of Human Development
07.2024 - 09.2024

Administrative Assistant Intern

Read And Feed Belize
07.2023 - 12.2023

Customer Service Agent

The Office Gurus Ltd
12.2022 - 05.2023

Customer Service Agent

Transparent BPO
11.2021 - 08.2022

SECRETARY/Retail Sales Clerk

Moreno's Construction Company Ltd.
06.2014 - 02.2023

Bachelors - Public Sector

University of Belize

Associates - Business Science

University of Belize
LILLY MORENO