Summary
Overview
Work History
Education
Skills
Timeline
Melanie  Halliday

Melanie Halliday

Hotel/Bank Industry
San Pedro Town,BZ

Summary

I am a passionate and dedicated individual for the hotel supervisor position with a proven track record in the tourism industry, committed to ensuring guests to have memorable and enjoyable vacations. Bringing a positive and hardworking attitude, I posses extensive experience in guest relations, team management and operational skills. With a Strong Ability to multitask and a keen eye for detail. I excel in creating exceptional guest experiences and encourage working in a friendly team environment. My deep routed passion for tourism industry, combined with my versatile skill set makes me a capable and reliable leader in the service sector.

Overview

25
25
years of professional experience
2
2
Languages

Work History

Operations Officer

Caye International Bank
02.2023 - Current

Processing Of incoming wires(Existing clients), initial deposits, Debit card loads, Opening of Debit card Accounts

Client Services Officer

Caye International Bank
12.2020 - Current

Taking calls for new clients

Onboarding of new clients

opening of Accounts

Screening of clients


Senior Operations Officer

Hertiage Bank Limited
06.2009 - 07.2020

I started out as Customer Service, Teller, Loans Officer, Senior Operations Officer

Guest Services Receptionist

Xanadu Island Resort
11.2013 - 03.2020

Arrival of Guest check ins

Guest Departure check outs

Reservations

Bartending when necessary

Booking of Tours

Arrival of Guest check ins

Departure check outs

Gearing of Guests for tours

Assisting housekeepers with their daily

equipment

Room Inspections

Planning of special requests for guests

Education

High School Diploma -

Saint Catherines Academy, Belize City
05.2001 -

Skills

Customer service skills

Timeline

Operations Officer - Caye International Bank
02.2023 - Current
Client Services Officer - Caye International Bank
12.2020 - Current
Guest Services Receptionist - Xanadu Island Resort
11.2013 - 03.2020
Senior Operations Officer - Hertiage Bank Limited
06.2009 - 07.2020
Saint Catherines Academy - High School Diploma,
05.2001 -
Melanie HallidayHotel/Bank Industry