Customer service
Dining area maintenance
Guest relations management
Menu recommendations
Order accuracy
Order management
Lourdes Catzim
Waitress
Orange Walk
Summary
Adept at enhancing customer experiences, I excelled in a fast-paced environment at Downstairs Dinner, mastering both guest relations management and time management. Demonstrating a knack for maintaining high service standards and attention to detail, I effectively managed dining area upkeep and order accuracy, contributing significantly to the establishment's reputation for excellence.
Overview
2
2
Languages
Work History
Waitress
Downstairs Dinner
07.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
Gwen Lizarraga High School
Belize City 05.2001 -
Skills
Timeline
Waitress
Downstairs Dinner
07.2024 - Current
High School Diploma -
Gwen Lizarraga High School
05.2001 -
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