Lourdes Catzim
Waitress
Orange Walk
Summary
Adept at enhancing customer experiences, I excelled in a fast-paced environment at Downstairs Dinner, mastering both guest relations management and time management. Demonstrating a knack for maintaining high service standards and attention to detail, I effectively managed dining area upkeep and order accuracy, contributing significantly to the establishment's reputation for excellence.
Overview
2
2
Languages
Work History
Waitress
Downstairs Dinner
07.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
Gwen Lizarraga High School
Belize City 05.2001 -
Skills
Customer service
Dining area maintenance
Guest relations management
Menu recommendations
Order accuracy
Order management
Cash handling
Time management
Active listening
Strong multitasking
Attention to detail
Timeline
Waitress
Downstairs Dinner
07.2024 - Current
High School Diploma -
Gwen Lizarraga High School
05.2001 -
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