Mirtha Caliz
Belmopan,Belize
Summary
Dynamic Sales Manager with a proven track record at Wood Stop Co. Ltd., enhancing client satisfaction and boosting sales through strategic planning and effective team training. Skilled in relationship building and analytical problem-solving, successfully led teams to exceed sales goals through innovative strategies and meticulous resource management.
Overview
25
25
years of professional experience
Work History
Sales Manager
Wood Stop Co. LTd.
09.2001 - Current
- Partner with Marketing, Finance, and Operations to implement new processes that will allow for accountability and efficiency.
- Monitor Sales performance, create sales reports and forecast sales.
- Handles customer relations issues, enabling quick and satisfactory resolution for both the customer and company.
- Increased sales revenue by developing and implementing effective sales strategies.
- Building long-lasting client relationships through excellent customer service and consistent followups.
- Lead a successful sales team by providing motivational coaching and training.
Retail Sales Manager
Professional Building Supplies
01.2000 - 09.2021
- Oversee daily store operations – including inventory management and visual merchandising.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Facilitated high volumes of cash, credit, transactions, verifying cash drawer balance at end of each day.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service service to maximize their potential.
Education
Bachelor of Arts - English
University of Belize
City Of Belmopan. Belize01-2013
Associate of Arts - General Studies
Saint John's College, Junior College
Belize City 06-1996
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance oriented
- Analytical Skills
- Problem Solving Skills
- Time and Resource Management
Interest/Hobby
Meeting new people gives me the opportunity to see things from a different perspective, learn different ways of doing things and at the same time benefit from other persons experiences and life story.
Timeline
Sales Manager
Wood Stop Co. LTd.
09.2001 - Current
Retail Sales Manager
Professional Building Supplies
01.2000 - 09.2021
Bachelor of Arts - English
University of Belize
Associate of Arts - General Studies
Saint John's College, Junior College
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