Mirtha Caliz
Belmopan,Belize
Summary
Dynamic Sales Manager with a proven track record at Wood Stop Co. Ltd., enhancing client satisfaction and boosting sales through strategic planning and effective team training. Skilled in relationship building and analytical problem-solving, successfully led teams to exceed sales goals through innovative strategies and meticulous resource management.
Overview
25
25
years of professional experience
Work History
Sales Manager
Wood Stop Co. LTd.
City Of Belmopan , Cayo Dist. , Belize
09.2001 - Current
- Partner with Marketing, Finance, and Operations to implement new processes that will allow for accountability and efficiency.
- Monitor Sales performance, create sales reports and forecast sales.
- Handles customer relations issues, enabling quick and satisfactory resolution for both the customer and company.
- Increased sales revenue by developing and implementing effective sales strategies.
- Building long-lasting client relationships through excellent customer service and consistent followups.
- Lead a successful sales team by providing motivational coaching and training.
Retail Sales Manager
Professional Building Supplies
Placencia, Belize
01.2000 - 09.2021
- Oversee daily store operations – including inventory management and visual merchandising.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Facilitated high volumes of cash, credit, transactions, verifying cash drawer balance at end of each day.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service service to maximize their potential.
Education
Bachelor of Arts - English
University of Belize
City Of Belmopan. Belize01-2013
Associate of Arts - General Studies
Saint John's College, Junior College
Belize City 06-1996
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance oriented
- Analytical Skills
- Problem Solving Skills
- Time and Resource Management
Interest/Hobby
Meeting new people gives me the opportunity to see things from a different perspective, learn different ways of doing things and at the same time benefit from other persons experiences and life story.
Timeline
Sales Manager
Wood Stop Co. LTd.
09.2001 - Current
Retail Sales Manager
Professional Building Supplies
01.2000 - 09.2021
Bachelor of Arts - English
University of Belize
Associate of Arts - General Studies
Saint John's College, Junior College