Nakisha Spencer
Summary
Dynamic and detail-oriented professional with experience at the Government of Belize, excelling in data entry and customer satisfaction. Proven ability to enhance operational efficiency through meticulous document management and effective communication. Skilled in database entry and relationship building, consistently delivering accurate results while fostering positive client interactions.
Overview
6
6
years of professional experience
Work History
Clerk
Government Of Belize
10.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Enhanced customer service with timely and accurate information when handling inquiries.
Data Entry Clerk
Transparent BPO
11.2019 - 12.2019
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Answer calls and assisting customers in the purchasing of items.
Education
High School Diploma -
Canaan S.D.A. High School
Belize City06-2012
No Degree - Business Science
University Of Belize
06-2027
Skills
- Telephone etiquette
- Customer satisfaction
- Filing systems
- Database entry
- Relationship building
- File maintenance
- Document management
- Basic accounting
- Scanning and copying
- Confidentiality
- Flexible and adaptable
Timeline
Clerk
Government Of Belize
10.2023 - Current
Data Entry Clerk
Transparent BPO
11.2019 - 12.2019
High School Diploma -
Canaan S.D.A. High School
No Degree - Business Science
University Of Belize
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