Summary
Overview
Work History
Education
Skills
Timeline
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Pastorita Noble

Pastorita Noble

Corozal Town

Summary

Experienced office management and administration professional, optimizing productivity by managing daily operations and ensuring smooth workflows. Highly dependable, ethical and reliable to maintain efficiency and support team productivity. Works effectively with cross functional teams in ensuring operational and service excellence.

Overview

18
18
years of professional experience

Work History

Office Manager

MC International Co. Ltd.
01.2023 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provide administrative support to senior management, enabling them to focus on strategic decision making.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Update reports, manage accounts, and generate reports for management.
  • Maintain accurate financial records. Oversee office budget, ensuring all expenditures are within allocated funds.
  • Manage payroll, and benefits administration to ensure smooth operations and employee satisfaction.
  • Assist with document control on all projects the company works with.

Branch Manager

Atlantic Insurance Co. Ltd.
05.2007 - 01.2022
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Evaluated employee performance through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Consulted customers to boost product sales and services.
  • Assisted with customer service whenever customer office representatives were overwhelmed with people.

Education

Associate of Science - Business Administration And Management

Corozal Community College
Corozal District
05-2001

Skills

  • Customer service
  • Organizational skills
  • Office administration
  • Bookkeeping
  • Teamwork and collaboration
  • Reliability

Timeline

Office Manager

MC International Co. Ltd.
01.2023 - Current

Branch Manager

Atlantic Insurance Co. Ltd.
05.2007 - 01.2022

Associate of Science - Business Administration And Management

Corozal Community College

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Pastorita Noble