Peter West II

- 18 years of Sourcing and Full-cycle recruiting expertise in the following areas: IT, Core Tech, Banking, Finance, Security, Medical, Retail, Media, Legal, Publishing, Marketing, Insurance and Executive.

- Advanced Boolean & Internet search techniques

- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.

- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.

- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.

- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.

• Company Overview: Kinetix is a recruitment process outsourcing firm (RPO) for growth companies. We leverage an integrated services model comprised of total RPO, staffing & recruiting and HR consulting to help clients ensure that growth will never be slowed by an inability to acquire and retain the best talent.
• Extensive onsite & agency recruitment expertise in Software, Hardware, Cloud, BI, AI, ML and Scientific positions. Additional experience with GIS and all support systems.
• Full desk recruiting capabilities; Sales development and Corporate recruiting capabilities.
• Coaching and developing teams of recruiters, both in-house and remote
• Responsible for analyzing and tracking recruiting metrics.
• Able to provide comprehensive account & client management skills along with several years of onsite RPO management, knowledge, and experience.
• RPO / Corporate Recruiting assignments:
• **-Global Payments – Financial Services (Atlanta, Ga.) (4.5 yrs.)
• **-Global Payments –US GP and Amex Call Center (Baltimore, Md.) (1 yr.)
• **-InComm – Pre-paid Gift Cards (1 yr.)

• Chosen to establish and manage a Customer Care department for this highly recognized, award winning billion-dollar corporation. Created and coordinated service matrix for high volume CRM inbound call center used as a reporting center for 4 state-wide divisions, Florida. Stabilized and restructured service philosophy aimed towards internally upgraded talent.
• Developed standardized functional levels and performance expectations.
• Analyzed historical service / solution trends.
• Created forecasting models: Warranty, Sales & Service

• Managed and directed all operations for multi-million-dollar restaurants, setting up and maintaining cost parameters, implementing inventory control systems, purchasing, hiring, training, and supervision of personnel. Complete bottom line responsibility for establishing cost effective and efficient operational policies and procedures. As the GM, I provided improved quality of service through the standardization of training procedures, coordination of activities to achieve team performance and top efficiency levels. Developed and maintained excellent customer relations, presenting a positive, professional image to the community.
• Details provided upon request.