RACKEL WAIGHT
Belize City
Summary
Risk Management Expert with 23+ years Customs Experience; offering a profound knowledge of Modern Customs practices and procedures, application of risk management tools and techniques, and creating compliance policies and procedures. Dedicated to achieving success while maintaining professionalism and integrity.
Overview
15
15
years of professional experience
15
15
Certifications
Work History
Officer-in-Charge
Private Warehouse Unit
12.2022 - Current
- Maintained strict compliance with regulations, ensuring adherence to established policies and procedures.
- Executed strategic planning initiatives that aligned with overall organizational goals.
- Resolved complex issues through critical thinking and effective communication with stakeholders.
- Oversaw daily operations, ensuring smooth execution of tasks and timely completion of projects.
- Conducted data-driven decision-making processes that led to improved organizational performance.
- Utilized advanced management techniques in order to maximize efficiency while maintaining high levels of morale.
- Handled administrative requirements, maintained records and submitted operational reports.
- Enhanced team performance through consistent coaching and mentorship of junior personnel.
- Led team in developing strategic plans to meet operational objectives.
- Conduct Warehouse Audits
Second in Command
Belize Western Border Station
08.2018 - 07.2020
- Supervision of staff (18 officers) ensuring performance is in accordance with public service regulation
- Provide technical support to officers
- Assist with the day-to-day operation of the border ensuring operations are conducted in accordance with customs regulations and policies
- Conduct face vetting and trigger selectivity for all declarations
- Approve Temporary Importation
- Approve and clear entries with national agreement
- Verify and address the valuation of new imported motor vehicles
- Approve Invoices
- Approve Certificates of Origin
- Approve Bonding
- Approve the use of cart note to transport cargo
- Oversee the examination of cargo ensuring that inspections are executed in a timely and effective manner
- Ensure a risk-based approach is institutionalized, and color based selections are adhered to
- Organize monthly agency and stakeholder meetings
- Ensure 'pay-in' is completed accurately and delivered in a timely manner
- Conduct post modification of S.A.D
- Assist in the monitoring of revenue collection to ensure collection is done effectively and efficiently and revenue collection targets are met.
Supervisor Risk Management Unit
Customs & Excise Department
07.2015 - 07.2018
- Coordinating and facilitating workflow
- Ensuring Risk Management (RM) Activities are aligned with the department's strategic goals, policies, and procedures
- Conducting RM training to the entire staff
- Educate and sensitize the entire staff and stakeholders of the importance of RM and its significance to operating in a modern customs environment (change management)
- Integrating RM in the culture and structure of the department (employees buy-in)
- Promoting a compliance-based approach to the trading community(Trusted Trader Program)
- Assisting my team in identifying, assessing, evaluating, treating and monitoring risk
- Detect and communicate any restrictions that may be restraining the success of the RM methodology
- Writing monthly reports to all head of sections and evaluating their performances in regards to the RM process
- Report quarterly to the Comptroller and his management team on the performance of the RMU
- Demonstrate leadership qualities to the RM team, while mentoring and coaching officers to develop integrity, values and encouraging them to embrace change.
Auditor
Customs & Excise Department
08.2014 - 07.2015
- Conduct desk audits
- Modify declarations
- Create and modify airway bills
- Conduct valuation of motor vehicles and cargo
- Calculate and prepare weekly currency exchange.
Shift Supervisor
Belize Northern Border
08.2010 - 07.2014
- Assist with the supervision of staff
- Assign workflow of officers on shift
- Supervise passenger and cargo control processing and procedure
- Examine, assess and release commercial cargo, ensuring all customs regulations, policies and procedures are adhered to
- Assess duties and taxes for LCL shipments
- Processing of temporary permits
- Documenting and securing confiscated goods.
Risk Analyst
Customs & Excise Department
06.2009 - 07.2010
- Identify, assessing and evaluating risk using a risk matrix
- Create and monitor risk profiles
- Conduct research on best practices
- Conduct and share research information with other members of staff on the Risk Management process
- Organize and conducting progress report to management
- Make recommendation to management in regards to Risk Management.
Education
MBA - Business Administration
California Southern University
Magna Cum Laude (3.92 GPA)Bachelor of Science - Business Administration And Management
University Of Belize
High School Diploma - undefined
Wesley College
Skills
Border ManagementExamination and Cargo ReleaseAnalyticalResearch and DevelopmentSupervisory and ManagementLeadershipMentorshipCommunicationChange ManagementProblem-solvingTeam BuildingPublic SpeakingMotivatingDelegatingInterpersonalPlanning and OrganizingTime managementHuman resourceDecision-makingHardworking
Auditor
Certification
Asycuda world Risk Management Module I & II, October 21-23, 2019
Accomplishments
- Sigma Beta Delta (Honorary Society Membership)
- WCO Certificate of Merit - January 2018
Affiliations
- Member Strategic Planning Committee
- Member Customs Technical Committee
- Vice-Chair Customs Trusted Trader Program
- Member Customs Trade Team
- Member St. Marks Church Committee
- Member Hattieville Women's Group
Activities
- Risk Management Consultant, November 19th, 2017, November 25th, 2017, Dominican Republic, Visited Dominican Republic on behalf of CARTAC to assist with the strengthening of Risk Management and to tell the Belize Customs Success story of the Trusted Trader Program.
- Risk Management Consultant, August 13th, 2017, August 19th, 2017, Antigua & Barbuda, Visited Antigua & Barbuda Customs as a representative for UNCTAD to assist with the introduction and implementation of Customs Trusted Trader Program.
- Regional Workshop Post Clearance Audit, May 29th, 2017, June 9th, 2017, CARTAC, Hosted by CARTAC and designed to provide Customs Department with practical guidance in developing and implementing an effective PCA framework and policy along with workable skills, knowledge and best practices involving institutionalization of Customs Post Clearance Audit.
- Customs Intelligence Analysis Seminar, July 3rd, 2016, July 8th, 2016, Santo Domingo, Hosted by CARTAC with an objective to build networking among Customs administration in the region and to share information on risk identification and successful treatment methods.
- Regional Workshop on Risk Management, March 7th, 2016, March 11th, 2016, Montevideo, Uruguay, The objective of this workshop was to enhance Risk Management capabilities of Senior Customs officials within the region to effectively and efficiently identify and treat potential risk, using risk management tools and intelligence. Participants were able to share best practices and formulate effective strategies to analyze institutional risk.
- Risk Management Training, January 26th, 2016, February 5th, 2016, CARTAC, Hosted by CARTAC representative to strengthen the Risk Management unit at Belize Customs.
- Post Clearance Audit Training, April 4th, 2016, April 15th, 2016, CARTAC, The objective was to provide capacity building for Customs officers in Post Clearance Audit within a Customs environment
- Customs Risk Management, September 28th, 2015, October 5th, 2015, The training was focused on the Risk Management process in ASYCUDA World along with building and monitoring risk profiles
References
- Mr. Stephen Mendes, Resident Customs Administration Adviser, CARTAC, SMendes2@imf.org, +1246-231-7043
- Mr. Terence Leonard, ASYCUDA World Implementation Adviser, UNCTAD, leonardterence@gmail.com, +268-722-6913
- Mr. John Nembhard, Deputy Comptroller(Retired), arian8320@yahoo.com, 501-602-4444
Timeline
Officer-in-Charge
Private Warehouse Unit
12.2022 - Current
Second in Command
Belize Western Border Station
08.2018 - 07.2020
Supervisor Risk Management Unit
Customs & Excise Department
07.2015 - 07.2018
Auditor
Customs & Excise Department
08.2014 - 07.2015
Shift Supervisor
Belize Northern Border
08.2010 - 07.2014
Risk Analyst
Customs & Excise Department
06.2009 - 07.2010
MBA - Business Administration
California Southern University
Bachelor of Science - Business Administration And Management
University Of Belize
High School Diploma - undefined
Wesley College