Richard Gibson
Information Technology Manager
Belize City,BZ
Summary
Experienced Information Technology Lead with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in IT Project Management planning and deployment.
Overview
2026
2026
years of professional experience
3
3
Certifications
Work History
IT Manager
Belize City Council
2022 - Current
- IT Infrastructure Management:Maintain and improve the organization's IT infrastructure, including servers, networks, hardware, and software systems.
- Team Leadership:Supervise, train, and mentor the IT staff, including recruiting, performance management, and skill development.
- Strategic Planning:Develop and implement IT strategies, policies, and procedures to support business objectives and goals.
- Budget Management:Oversee the IT budget, ensuring cost-effectiveness and efficiency in IT operations.
- Project Management:Plan and execute IT projects, such as system upgrades, migrations, and the implementation of new technologies.
- Security & Compliance:Implement security measures to protect company data, software, and hardware, and ensure compliance with industry regulations.
- Technical Support & Troubleshooting:Provide technical support, resolve issues, and minimize downtime to ensure high availability and performance of IT systems.
- Vendor Management:Maintain relationships with external vendors and service providers.
- Staff Training:Provide training to employees on the use of technology and IT-related issues.
- Innovation:Stay informed about the latest technology trends and industry best practices to improve IT services and infrastructure.
I.T. Consultant
NVISION
01.2015 - Current
- Solution Development: Design, recommend, and propose tailored IT solutions, including specific hardware, software, and network configurations, to meet identified needs.
Project Management: Oversee the implementation of new IT systems, manage project timelines and budgets, and coordinate with internal and client teams.
Technical Expertise: Provide technical support, troubleshoot hardware and software issues, and ensure systems are secure and compliant.
Implementation & Integration: Implement new technologies and integrate them smoothly with existing systems.
User Training & Support: Educate clients' staff on how to use new and existing IT systems effectively and provide ongoing support.
Reporting: Prepare detailed reports on project progress, system performance, and recommendations for improvement.
Communication/System Administrator
Belize City Council
01.2019 - 2022
- Supervise Sr. and Jr. Technicians and programmer
- Maintain Network/servers/Antennas
- Maintain Communication
- PC Technician/ Administrator/ Network Administrator
- Prepare I.T. Protocol
- Maintain Linux OS
I.T. Officer
N.I.C.H
01.2016 - 01.2019
- Supervisor
- Maintain Network
- Help desk support
- PC Technician/ Administrator/ Network Administrator
- Prepare I.T. Protocol
- I.T. Help Desk Documentation
- All other I.T. Forms, Asset Disposal, Loaning of Equipment, Transfers, ETC.
Digital MediaCoordinator
Bowen & Bowen LTD
01.2015 - 2016
- Coordinate digital content with brand Coordinators
- Planned/stored digital content (cd/dvd/ backup HDD)
- Managed Budgets for social Media
- Create tool kits for Social Media
- Planned social media spot lights for Belikin bash, Belikin Calendar launch, Carnival, etc.
- Social media Public relations
SAP Technician
Bowen & Bowen LTD
01.2014 - 2015
- Manage web data base of tickets for company
- Coordinated other staff
- Created Reports of technical issues affecting SAP
- Created solutions for SAP issues
- Trouble shoot mobile handhelds, SAP, and XSALES
FreeLance IT Technician
Self Employed Services
2005 - 2014
- Technical Support:Act as the primary point of contact for clients facing hardware, software, or network-related issues.
- Hardware & Software Management:Install, configure, repair, and maintain computer hardware, software, and peripherals.
- Network & Security:Set up and secure computer networks and systems, including installing and upgrading antivirus and firewall software.
- Troubleshooting:Diagnose and resolve technical problems with various computing and networking equipment.
- User Support:Assist end-users with technical challenges via remote access, phone, or in-person support.
- Documentation:Create and maintain technical documentation, user manuals, and incident logs for clients.
- Client Relations:Determine client IT needs, suggest suitable solutions, and report on project status and system performance.
Diagnostic Clerk/ IT technician
Belize Healthcare Partners
01.2010 - 01.2010
- Scheduling appointments in person or by telephone
Education
Bachelor's Degree - Information Technology
University of Belize
BelmopanAssociates Degree - Information Technology
University of Belize
Associates Degree - General Studies
St. John’s College Junior College
High School Diploma - Science
Wesley College
01.2002
Skills
Database (MySQL)
Web Development
HTML
CSS
Networking
Network Topology
Network Troubleshooting
Network Security
PC Repair
Computer trouble shooting
Repair and Assembling of computer
Certification
CompTIA Security+
Timeline
Communication/System Administrator
Belize City Council
01.2019 - 2022
I.T. Officer
N.I.C.H
01.2016 - 01.2019
I.T. Consultant
NVISION
01.2015 - Current
Digital MediaCoordinator
Bowen & Bowen LTD
01.2015 - 2016
SAP Technician
Bowen & Bowen LTD
01.2014 - 2015
Diagnostic Clerk/ IT technician
Belize Healthcare Partners
01.2010 - 01.2010
Associates Degree - Information Technology
University of Belize
Associates Degree - General Studies
St. John’s College Junior College
High School Diploma - Science
Wesley College
IT Manager
Belize City Council
2022 - Current
FreeLance IT Technician
Self Employed Services
2005 - 2014
Bachelor's Degree - Information Technology
University of Belize