Simon Mejia

• Set appointments with salespeople and potential customers.
• Enhanced customer relationships through timely and professional follow-ups with prospective clients.
• Developed strong rapport-building skills through daily interaction with diverse clientele over the phone.
• Acted as first point of contact and set appointments for prospective clients.
• Revenue generated: 180k

I was given a set of leads to follow up in a CRM to follow up. This was a mixture of cold/ warm outreach to home sellers. I had to find EMOTA and set appointments for a home specialist.

Revenue generated: 15k

Live Transferring to sales closer, I was calling through a lead lists, connecting to as many potential customers as possible to generate interest in a home & auto insurance quote, then live-transferring the prospects to the sales team for quote completion.

In this role I had to cold call businesses to get donations to help upcoming black artists. It was a different approach and acted as first point of contact and set appointments; or directing them to the company donation website. .

I had to reach out to real estate companies via email selling our services that made creating contracts quick and easy. My goal was to set 10 appointments out of the 100 leads that were generated every week.

I had generated leads and established relationships with potential customers through outbound telephone calls. I had to set in person appointment for a lawfirm to close property owners who had a timeshares.

Being apart of a local investment company offering to buy Properties “off market” and pay "all cash" at closing. My role was to connect with the prospects, start a conversation and test for signs of distress that could motivate them to sell and set appointments for the acquisition manager to follow up.

As a follow up specialist my role was to reach out to home owners who had interest in selling their properties. I had to find EMOTA with each prospect and set a home evaluation appointment for my home buying specialist.

As an appointment setter I had to call people who have requested information about getting life and health insurance. This was a 20 hours a week project calling hot leads with a KPI of 2 appointments daily.

As a customer service rep, my role was to help with the company "Cleaning Pros" multi service businesses. I had to call leads, handle inbound calls, text and email leads, upload new leads into spreadsheet, review social media, posts job openings on social media to hire new staff, conduct QC calls to all customers, and helping out their command center with different tasks. I also communicated with clients regarding account services, statements, and balances.