Denise Mahler
Manager
Belize City,BZ
Summary
Accomplished Manager with a proven track record at Belize Social Security Board, adept in strategic planning and operational management. Excelled in developing budgets, exceeding targets, and fostering staff growth. Implemented significant changes, ensuring efficiency and coaching teams towards continuous improvement. Leader in audit transformation through innovation and collaboration. Overall diligent, result oriented, transformational, collaborative individual.
Overview
24
24
years of professional experience
Work History
Manager
Belize Social Security Board
01.2018 - Current
- Accomplished multiple tasks within established timeframes. Exceeded 7 of 9 targets and achieved all 9
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed Collection target of over $30million
Manager Internal Audit
Belize Social Security Board
08.2010 - 03.2018
- Improved the operations of the Internal Audit Unit.
- Provide training and guidance for over 30 management and staff employees
- Implemented changes and educated the organization on Internal Audit practices
- Cross-trained existing employees to maximize team performance.
- Added value to the organization through implemented audit techniques
Branch Manager/Audit Manager/Sr. Accountant
Belize Social Security Board
08.2000 - 01.2010
- Gathered financial information, prepared reports, and closed books for 9 Branches and 2 sub Branches monthly.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Reconciled accounts of accounts receivables and payables as well as bank accounts
- Analyze financial data and produce reports.
- Prepare annual audit plan and manage Internal Audit Staff and activities for all 9 branches and 2 sub Branches
- Plan, organize, lead Branch activities with responsibilities for 60 staff members.
Education
MBA - Business Administration And Management
University of The West Indies
Barbados05.2002
Bachelor of Science - Accounting
University Of The West Indies
Barbados05.1997
Skills
- Developing and managing budgets
- Transformation of Internal Audit
- Strategic Planning
- Operational Management
- Exceeding Operational Targets
- Coaching and staff growth
- Office 365 competent
- Project Management
Additional Information
I am a cancer survivor who has reached mandatory retirement age from Social Security Board. However is interested in continuing to be employed. I also have a compassion to give back to the community and have done so by volunteering with The Belize Red Cross, YWCA, St. John's Credit Union, the Anglican Diocese of Belize and All Saints Church Committee, at different points in time. I am driven by achieving results while coaching and growing people.
Timeline
Manager
Belize Social Security Board
01.2018 - Current
Manager Internal Audit
Belize Social Security Board
08.2010 - 03.2018
Branch Manager/Audit Manager/Sr. Accountant
Belize Social Security Board
08.2000 - 01.2010
MBA - Business Administration And Management
University of The West Indies
Bachelor of Science - Accounting
University Of The West Indies
Similar Profiles
Mauricio YamMauricio Yam
Compliance Inspector at Social Security BoardCompliance Inspector at Social Security Board
Mauricio YamMauricio Yam
Compliance Inspector at Social Security BoardCompliance Inspector at Social Security Board
Akeem JosephAkeem Joseph
Senior Research and Statistics Clerk at Antigua & Barbuda Social Security BoardSenior Research and Statistics Clerk at Antigua & Barbuda Social Security Board